2009 News
ROCK SOLID TECHNOLOGIES SELECTS NAVISITE TO HOST THEIR SAAS SOFTWAREBy Marketwire
Posted August, 2009
NaviSite, Inc., a leading provider of cloud enabled enterprise hosting and application management services, today announced that Rock Solid Technologies, the leading software solutions company in Puerto Rico, has selected NaviSite for hosting RESPOND® -- its proprietary citizen relationship management software developed on the Microsoft Dynamics CRM 4.0 platform. Rock Solid Technologies offers a wide range of customized SaaS products that help businesses and government agencies across the Caribbean and Latin America automate processes, make better business decisions and enhance productivity. RESPOND® -- its citizen relationship management software -- is designed for the municipalities and government agencies in Puerto Rico to help them effectively manage the services provided to citizens. Rock Solid Technologies started looking for an enterprise class infrastructure base to deliver RESPOND® to the local government agencies, most of which did not have adequate infrastructure to run the software. Rock Solid Technologies tapped NaviSite for their rich hosting experience, global infrastructure, and deep Microsoft Dynamics expertise as a Microsoft Certified Gold Partner. "By migrating to NaviSite's hosting environment, we would be able to capitalize on best in class infrastructure capabilities, and offer better performance, security, and availability to our customers," said Lon Ellis, Vice President at Rock Solid Technologies. "The hosted model will enable us to transition from the capital-expenditure model to a cost-effective operating expenditure model, which will increase efficiencies and substantially lower overall IT costs. In addition, we will get the ability to scale the infrastructure up or down based on demand -- making us more responsive to market and customer needs." NaviSite will host RESPOND® in one of their enterprise class data centers. Their end to end hosting solution includes comprehensive portfolio of managed hosting services, application management, and disaster recovery services. With high service level agreements and a team of Microsoft certified professionals and hosting experts, NaviSite will allow Rock Solid Technologies to deliver higher value to their customers. "Rock Solid Technologies simplifies complex processes that are common in large corporations and agencies by providing robust technology solutions. We are pleased that they have made us a part of their mission," said Mark Clayman, SVP Enterprise Sales at NaviSite. "NaviSite is one of the few providers offering a combination of hosting services, SaaS Enablement capabilities and vast Microsoft Dynamics expertise that allows companies to run their applications in a reliable and secure environment and leverage the full functionality of these applications." NaviSite offers a comprehensive suite of application solutions including end to end hosting and full life cycle management for customized software and leading business applications including Oracle, PeopleSoft, Siebel, Lawson, Kronos, Microsoft Dynamics, and SAP -- to ensure that customers' applications and the underlying IT infrastructure always run at peak performance. NaviSite offers multiple benefits including cost savings, 99.99% SLA guarantee quicker deployment, service flexibility, regulatory compliance, better alignment of IT functions with business goals, and 'Exceptional Customer Care.' Read Original Article
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