Rock Solid Goes Hollywood

Hello! In case you missed it yesterday Los Angeles City Council President Eric Garcetti announced a launch of our platform, to be piloted in Los Angeles. The team here is excited to have Rock Solid (previously CitySourced) integrated into our very own hometown's workflow. The full press release is after the jump. But now when you log an issue through city sourced in his district it will be brought directly to his attention. There will be a "Garcetti 311" branded app in the app store and more news to come.

Full Press release below

“Garcetti 311” by Rock Solid will allow users to submit service requests via iPhone

LOS ANGELES – Los Angeles City Council President Eric Garcetti today announced “Garcetti 311,” a new application for iPhones that will allow users to snap and submit photos of potholes, graffiti, and other problems in his district for the city to address.  The application, developed by Rock Solid, will be launched as a pilot program in Garcetti’s Council District, which stretches from Hollywood to Glassell Park.

“The new app empowers Angelenos to improve our neighborhoods by providing a quick, easy way of letting city government know where there are problems that need to be fixed.  I’m proud to launch the pilot program in my district,” said Council President Garcetti.

Garcetti made the announcement at a training conducted by Rock Solid in which Garcetti’s staff learned how to handle requests submitted through the new application.

“Rock Solid was founded on a simple premise -- to make it easier for all residents to make their communities better.  We're doing this by facilitating the communication between residents and government, making the process simpler, more efficient and effective. Plus, as Angelenos ourselves, we’re excited about helping the city "We are thrilled to have Los Angeles as our newest customer, which gives us a great opportunity to showcase and model for the rest of the world the emerging Gov2.0 movement,” said CitySourced Founder Jason Kiesel.

Through the “Garcetti 311” application, users will be able to report problems for the city to address, including:

•       Abandoned bicycles and vehicles
•       Deceased animals
•       Bulky items
•       Graffiti
•       Illegal dumping
•       Broken sidewalks
•       Potholes
•       Overgrown trees

The application uses geo-tagging technology to automatically provide the problem’s location, simplifying the reporting process for users. During the year-long pilot program, Garcetti’s staff members will submit the requests to the appropriate city departments for action.

The application will be made available free of charge via iTunes later this month. Within the next three months, Rock Solid also expects to expand availability of the technology to other mobile platforms such as Google Android, Blackberry, Palm, and Windows Mobile.


About Rock Solid

Los Angeles-based Rock Solid is a real-time mobile civic engagement
platform that provides:

1.      A free, simple, and intuitive mobile application that empowers residents to identify civic issues (graffiti, illegal signs, trash etc.) and report them to city government for quick resolution
2.      An opportunity for government to use technology to do more with less and to be more accountable to those they serve
3.      A positive, collaborative platform for real action

Rock Solid is the leader in interactive civic engagement.

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