Columbia County Government Unveils "Citizen Reporter"

Columbia County, GA – The Columbia County Board of Commissioners is proud to announce the launching of a new smart phone application that will allow citizens to snap and submit photos, video and audio files of potholes, illegal dumping, deceased animals, and any other issues that Columbia County needs to address. During a press event on Tuesday, experts from the Columbia County Geographic Information Systems (GIS) Department will provide a live overview of how the system works and the EOC and 3-1-1 staff will conduct a live demonstration from the field to the 3-1-1 Center to show how fast and easy it is to report a problem.

Columbia County Citizen Reporter App Splashscreen

“In government, you can’t wait for people to come to you – you need to give residents the tools to empower themselves in the most convenient way” said Commission Chairman Ron C. Cross.  “This real time mobile application will allow our citizens to identify public safety and quality of life issues and report them to the county for quick resolution.”

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“Of course, citizens will still be able to call and report problems by dialing 3-1-1 or completing the on-line submit form – but the “Citizen Reporter” option offers an easy alternative that will give responding departments an exact lat/long location and a photo that shows the scope of the problem, providing for an efficient use of resources,” said Pam Tucker, director of emergency and operations.

Columbia County Video Screenshot ABC News Cast (Click to Play)

Rock Solid developed the application for use and deployment by Columbia County. The app uses geo-tagging technology to automatically provide the problem’s location, simplifying the reporting process for users.  The application is available free of charge via iTunes, Android Market, Blackberry and Windows Phone. Rock Solid will be integrating into Cityworks Asset Management System, and Woolpert is the systems integrator.


Columbia County Contacts:   Pam Tucker, 706-868-3303 and Mary Howard, 706-868-3421            

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