We're excited to announce that IBM recently honored us as a Beacon Award Finalist at the invitation-only IBM PartnerWorld Leadership Conference in Las Vegas, Nevada.
The Beacon Awards are a central and vital element of IBM's Business Partner recognition program. Recipients of these awards exemplify the ability to deliver business value to clients through innovative solutions, technical excellence and industry expertise.
- Mark Hennessy, General Manager, IBM Global Business Partners & Midmarket
Using Rock Solid (previously CitySourced), residents report broken street lights, potholes, graffiti, and other issues directly through the native smartphone apps built on iOS, Android, Blackberry, and Windows Phone. These reports contain detailed information provided by the user, including location information and a photo. Using software we developed, these reports are automatically added to IBM Maximo, software used to maintain assets. Once that report is updated or resolved in Maximo, Rock Solid notifies the app user, creating seamless two-way communication between the resident and their government.
We’re always looking for ways to help local government customers work smarter and more efficiently, particularly with integrating the reports from our mobile reporting app directly into existing systems. Our work with IBM has allowed municipalities to crowdsource reporting by residents while maintaining a central location and standard process for government employees using IBM products.
- Jason A. Kiesel, Founder and CEO of CitySourced
In addition to partnerships with IBM customers Los Angeles Unified School District and the City and County of Honolulu, Rock Solid has deployed its mobile reporting solution worldwide, including in San Francisco, San Jose, Los Angeles, and Omaha. International customers include cities in Canada, United Kingdom, Australia, and Abu Dhabi.