Connecting Leaders and Residents with Technology
ONEVIEW gives community leaders a reliable single source of truth for better resource planning. Paired with ONELINK and other specialized citizen interaction applications, the platform provides one complete solution for constituent case management.
Powerful Workflow Automation
Design workflows, automate processes, and integrate with existing systems to decrease training time and maximize efficiency.
Efficient Case Management
Manage any request and ensure effective and fast resolution of issues across all citizen-facing departments.
Effective Omni-Channel Communication
Engage your citizens on the channels they already use. Receive consolidated information to address their issues.
Configurable Mobile Applications
Bring citizens to one location for answers and encourage engagement with your OneLink mobile apps that are included with OneView.
Features and Benefits
|OneLink Mobile aPaaS||Yes||Yes||Yes|
|Web Admin Console||Yes||Yes||Yes|
|Contact Management||Standard||Standard||Dynamics 365|
|Single Sign On (SSO)||-||Yes||Yes|
|Full Suite of REST/JSON APIs||-||Yes||Yes|
|Field Optimized HTML5 App||-||Yes||Yes|
|Unified Service Desk||-||-||Yes|
|Custom Status Types||-||-||Yes|
|iOS/Android Apps Staging||-||$||$|
Our configurable solution for mobile citizen engagement provides a seamless communication experience between residents and their leaders. ONELINK provides a simple way for constituents to connect with their government and have their voices heard.Learn More