Our Customers
City of Pasco Launches "AskPasco" App
2/8/2021 – KAPP/KVEW TV
“The AskPasco app will help the City better provide services in an efficient manner,” City Manager Dave Zabell said. Using the app, Pascoans can pay utility bills, submit non-emergency requests, report issues, and more.
The City of Columbus Selects Rock Solid Technologies as New 311 Call Center Response Solution
2/2/2021 - PR Newswire
The City's goal is to move its 311 operations into a comprehensive, configurable, and intuitive platform to enable staff across multiple departments to better serve citizens.
Savannah upgrades city services call-in system with new app
12/23/2020 – Savannah Morning News
“I believe the new 311 system is the most impactful upgrade we've made here at the City of Savannah in 2020 because it empowers every resident with the superpowers of the City of Savannah right at their fingertips," says Alderman Nick Palumbo.
Dublin, OH Supported COVID-19 Citizen Engagement with Mobile
We are getting ready to unveil a GoDublin team. They are going to be a fast-acting group of people who check the requests in the app and act on those. This has been so popular and people have used it so much that it is generating enough work for a dedicated team."
Cranbrook, BC Accelerated Service Request Resolution Times by 36%
Hurst, TX reduced the cost of resident requests to less than $0.60 per transaction
We’ve seen a huge increase in customer service. Our residents are happier and more informed because of it.
Rock Solid’s Mission: Solutions that Benefit Customers and Communities
Rock Solid Technologies helps governments and citizens work as one through configurable CRM, Mobile, and ERP software solutions. With over 25 years of experience working with local government, Rock Solid is a Microsoft Gold Partner, and a six-time member of the GovTech 100 list.
Choosing Rock Solid to provide a mobile app was an easy decision to make. Working with their team was a joy, and all of our expectations were greatly exceeded. Their ability to leverage the features of all the latest mobile devices is one of the best in the industry.
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