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How Santa Ana Used Language Tools to Increase Public Meeting Access
The City of Santa Ana, CA struggled with the following issues:
- Providing the diverse community of Santa Ana access to public meetings, including 77% of the population that speaks primarily Spanish
- Long, tedious “Agenda Publication Days” frequently kept staff working past midnight
- A manual process to provide multi-lingual access meant juggling five different systems to publish an agenda
Download the case study to learn how Santa Ana:
- Improved accessibility to public meetings for all residents, including Spanish speakers
- Streamlined their internal process to make meeting items accessible to the public