Case study: Discover how Santa Ana, CA increased public meeting access through the use of Spanish language tools.

How Santa Ana Used Language Tools to Increase Public Meeting Access

The City of Santa Ana, CA struggled with the following issues:

  • Providing the diverse community of Santa Ana access to public meetings, including 77% of the population that speaks primarily Spanish
  • Long, tedious “Agenda Publication Days” frequently kept staff working past midnight
  • A manual process to provide multi-lingual access meant juggling five different systems to publish an agenda

Download the case study to learn how Santa Ana:

  • Improved accessibility to public meetings for all residents, including Spanish speakers
  • Streamlined their internal process to make meeting items accessible to the public

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