Records Request Management (FOIA)
With OneRequest by Rock Solid Technology, local governments can manage the records request process with ease, reducing time-consuming tasks around records storage and retention, staying compliant, and address audits.Contact Us
Superior End-to-End Process Automation
Give your residents and staff the tools and automated processes they need to easily access public documents online, with the ability to automate workflows for less common requests on the backend with out-of-the-box components.
Make commonly requested records available online, in a simple self-serve portal that can also facilitate requests for all public records.
workflows automate the work
When requests are received, workflows automatically assign the request to the correct user or department and automated emails remind users of incomplete tasks.
Easily oversee the records request process with at-a-glance dashboards and in-depth reporting to better understand request insights including count, processing time, bottlenecks and more.
Compliant & Secure
Maintain compliance with regulations and laws with in-depth reporting and audit trails. Built on Microsoft Azure infrastructure, your Streamline data is secured using encryption, protocols, and algorithms overseen by 3,500 security employees and over $1 Billion in investment every year.
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