Use Cases for Rock Solid

From maintenance requests to paying utility bills—and almost everything in between—our platform offers specialized solutions for your unique citizen engagement needs.

    • More
Woman smiling in office
Citizen Services Management System Our citizen services management system enables city and county leaders to manage and streamline citizen engagement and communication.
Woman smiling in office
Gestión de Servicios al Ciudadano Nuestro sistema de gestión de servicios al ciudadano permite que los líderes de ciudades y condados administren y agilicen las comunicaciones y la participación de los ciudadanos.
Woman smiling in office
311 Call Center System Our easy to use 311 call center is a centralized hub where citizens have 24/7 access to local government and city services.
Woman smiling in office
Centro de Llamadas 311 Nuestro centro de llamadas 311 es un sistema centralizado fácil de usar, mediante el cual los ciudadanos tienen acceso 24/7 a los servicios y las autoridades municipales.
Man smiling on his bike
Mobile Citizen Experience Our mobile citizen experience brings communities together into one app for information and service requests.
Man smiling on his bike
Experiencia móvil para el Ciudadano Nuestra experiencia móvil para el ciudadano reúne a las comunidades en un solo lugar y una sola aplicación para solicitudes de servicio e información.
Man responding to citizen alert | rocksolid.com
Citizen Alert System

Keep your community informed with messaging on the platforms they already use with Rock Solid’s Citizen Alert system.
Local-Gov-agenda-management
Agenda Automation

Optimize and digitize your end-to-end agenda management process.
public-meeting-management
Public Meeting Management

Real-time tools provide a single interface to manage all aspects of the public meeting process.
Screenshot on laptop
Inspections, Licensing and Permits Online services for municipal permits, licensing, and inspections with back-end automation for complete visibility.
Screenshot on laptop
Licencias, Permisos e Inspecciones Municipales Servicios en línea para permisos, autorizaciones e inspecciones municipales con automatización del back-end que otorgan una comprensión y visibilidad integrales.
committee-management
Committee Management

An end-to-end solution tailored to save you time and end your dependency on spreadsheets for applicant tracking.
Man working at computer
Service Queuing Our queue management system allows for decreased constituent wait times and increased operational organization. Learn more about ONEVIEW and Rock Solid Technologies.
Man working at computer
Administración de Colas Nuestro sistema de administración de colas ayuda a reducir los tiempos de espera de los electores y mejorar la organización operacional.
FOIA-software
Records Request Management (FOIA)

Manage the records request process with ease, reducing time-consuming tasks around records storage and retention, staying compliant, and address audits.
Co-workers working together on computer
Accounting for Municipalities Our municipal accounting system, SIMA, allows efficient management and organization of city financials, records, and processes.
Co-workers working together on computer
Contabilidad Municipal SIMA, nuestro sistema contable municipal, permite una gestión y organización eficientes de las finanzas, los registros y los procesos de la ciudad.
property-tax-collection-process
Property Tax Collection

Reduce administrative burden by automating digital billing and offering a public portal for taxpayers to access tax information and pay bills electronically.
Man smiling in front of government buildings
Collections Management System - INGRESYS Our municipal collections management software helps manage revenue processes and maintain compliance regulations.
Man smiling in front of government buildings
Recaudaciones Municipales Nuestro software de gestión de recaudaciones municipales ayuda a entidades públicas a gestionar los procesos de recaudaciones y mantener las normas de cumplimiento.
affordable-housing-application-process-software
Affordable Housing Applications

 Easily manage, monitor and report on leasing to Housing and Urban Development (HUD) qualifying tenants.
woman working on computer
Online Payment Tool - VIRTUAL COLLECTOR Our municipal online payments tool handles all collection transactions and processes using one central data repository.
woman working on computer
Pagos Municipales en Línea Nuestra herramienta de pagos municipales en línea maneja todas las transacciones y los procesos de recaudaciones con un solo banco de datos central.
Screenshot of streamline on laptop | rocksolid.com
Process Automation

Our STREAMLINE© product can be customized to meet the most specific agency requirements without a huge investment.
Screenshot of streamline on laptop | rocksolid.com
Automatizar Procesos

Nuestro producto STREAMLINE© se puede personalizar para cumplir con los requisitos particulares de agencias públicas, sin la gran inversión.
woman working on computer and smiling
HR Managment System for Municipalities - STAFF-M Our HR management system designed for municipalities simplifies management of all employee data and processes.
woman working on computer and smiling
Gestión Municipal de Recursos Humanos Nuestro sistema de gestión de RRHH diseñado para municipios permite una gestión simplificada de todos los datos y procesos de los empleados.

Sorry!

No items currently match your filtering criteria.

Ready to see our products in action?


Get a Demo