Discover How the City of Santa Ana Increased Access for their Non-English Speaking Residents

Discover How the City of Santa Ana Increased Access for their Non-English Speaking Residents

Over the past decade counts of non-English speakers rose in all but seven states, with California reporting the highest growth percentage. The City of Santa Ana, CA is home to a diverse population, with 76.6% Hispanic constituents. City officials, including City Clerk Daisy Gomez, were faced with the challenge of increasing access to public meetings in terms of language and remote meetings. After adopting a new solution, the city has increased accessibility to its constituents and provided a more user-friendly platform for its staff. 

In this case study webinar, you will learn about:  

  • What makes an ideal technology partner?  
  • How the City easily implemented Google translate feature to translate its agendas to support the multi-lingual population with minimal IT support  
  • How their remote meetings have increased the number of public meeting attendees  
  • The best practices and lessons that the City of Santa Ana implemented to keep up with the City’s diverse population

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