ONEVIEW Civic Engagement Platform

Our full-featured constituent relationship manager for government entities acts as a centralized hub for all things related to citizen engagement.

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Connecting Leaders and Residents with Technology

ONEVIEW gives community leaders a reliable single source of truth for better resource planning. Paired with ONELINK and other specialized citizen interaction applications, the platform provides one complete solution for constituent case management.

Powerful Workflow Automation

Design workflows, automate processes, and integrate with existing systems to decrease training time and maximize efficiency.

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Efficient Case Management

Manage any request and ensure effective and fast resolution of issues across all citizen-facing departments.

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Effective Omni-Channel Communication

Engage your citizens on the channels they already use. Receive consolidated information to address their issues.

omni channel communication screenshot
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Features and Benefits


Informed View for Leaders

See how and why citizens interact with you and bring departments together to address their needs.


Seamless User Experience

Bring your citizens to a single place for all service and information requests—not ten.


Dedicated Community Partner

Our team understands the needs of local government. We will grow with you from implementation and beyond.

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  • OneLink Mobile aPaaS
  • Web Admin Console
  • Cloud Storage
  • Contact Management
  • Out-of-the-Box Integrations
  • Geo-Targeted Messaging
  • Automated Escalations
  • Single Sign On (SSO)
  • Full Suite of REST/JSON APIs
  • Field Optimized HTML5 App
  • Unified Service Desk
  • Custom Status Types
  • VOIP Integration
  • Email Integration
  • Custom Workflows
  • Knowledge Base
  • Staging Instance



  • Trash Services
  • Custom Geocoder
  • iOS/Android Apps Staging

Integrate with Your Existing Tools

The OneView civic engagement platform seamlessly integrates with 50+ industry-leading products to improve efficiency no matter how your city works.

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Ready to see what ONEVIEW can do for your community?

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