Who Are We?
Rock Solid Technologies™ is a software products research and development company with headquarters in San Juan, Puerto Rico and offices in Austin, Texas, Los Angeles, California, Santo Domingo, Dominican Republic, and Panama City, Panama. Since the beginning we have distinguished ourselves by the development of high quality software solutions for public and private sectors customers in the Caribbean, the USA and Latin America. Ranked as one of the leading Information Technology development companies in the Caribbean, Rock Solid Technologies™ has over 170 employees serving customers in over 25 countries.
At Rock Solid Technologies™, we are passionate about serving our clients, striving to deliver the highest return on their investment. With over 25 years of experience in the field of Information Technology and a service of excellence, we are your ideal solutions provider, and a potential place of work. For more information about the company, call us at (787) 620-5595 or if you wish to join the team, visit the Careers section.
"To develop technology solutions based on a culture of achievement, innovation, and knowledge for the benefit of our customers, employees and our community."
“To become a leading technology company through the development of innovative solutions within local and international markets, highlighting the caliber of our people and our commitment to the development of our country.”
Our values are the foundation of who we are. They guide the way we work with our clients, business partners, within our communities and with each other, bringing out the best in our people. Our values are Leadership, Integrity, Collaboration, Empathy and Dedication.
Since 1998, we have closely aligned business efforts with Microsoft, becoming certified partners. Our exponential growth, the quantity of certified professionals, and our expertise, allowed us to achieve the highest level of competence with Microsoft technologies as Gold Certified Partner.
The Microsoft Partner Network showcases our expertise in related sets of Microsoft competencies. For the past years, we have demonstrated the highest consistency by earning five gold competencies, being the first in Puerto Rico and one of the first in Latin America. These competencies are: Customer Relationship Management, Enterprise Resource Planning, Data Analytics, Application Development, and Data Platform. It demonstrates our best-in-class expertise within Microsoft’s marketplace. Moreover, distinguishes our company among the 1% of Microsoft worldwide partners that have attained this outstanding degree of proficiency.
Richard C. Brown, CEO
Rick is a partner and President at Rock Solid Technologies™ of San Juan, Puerto Rico. Mr. Brown has been an executive in four start-up companies and brings over 35 years of entrepreneurial experience to his positions. In addition to his experience setting the strategy for companies, he has direct experience developing and managing sales teams, managing finance, raising capital, and in the day-to-day management of business operations.
Ángel L. Pérez, Vice President
Ángel is a partner and Vice President at Rock Solid Technologies™. He is also a member of the Board of Directors of the Guayacán Venture Accelerator. Since 2013, he has been a writer in the entrepreneurship column Emprendiendo for the local newspaper Índice. Ángel brings over 30 years of entrepreneurial experience to his positions. Since he joined, the company became a top player in Puerto Rico and the Caribbean IT Sector.
Walter Ray Mitchell, VP of Products
Ray is a partner and Vice President at Rock Solid Technologies™. He also serves as President of Rock Solid Technology, Inc. in Austin. Ray has been an executive in three start-up companies and brings over 35 years of entrepreneurial experience to his positions. Ray has direct experience building and managing product development teams, managing product delivery and support in SAAS environments, and managing ERP implementations for complex organizations.
Lon E. Ellis, VP of Services
Lon is a partner and Vice President at Rock Solid Technologies™. Lon has been an executive in three start-up companies and brings over 35 years of entrepreneurial experience to his position. In addition to his experience setting the strategy for companies, Lon has experience in all aspects of delivering IT business solutions to customers. This includes significant on-site presence to interact with customers in order to understand their business requirements to develop solutions to manage their business.
Gilberto Fraguada, VP of Sales
Gilberto Fraguada is Vice President of Sales at Rock Solid Technologies™. Gilberto has been working for seventeen years at Rock Solid where he started as a Sales Executive for government accounts, then continued his professional development in the sales area, standing out as Sales Manager and Sales Director for Puerto Rico, Dominican Republic and USVI. In addition, he was the President of the Association of Channel Partners of Microsoft, Chapter of Puerto Rico (IAMCP-PR) for two years.
Board of Directors
Kyle Reesing joined Strattam Capital in 2014 and currently is a Principal focused on deal-sourcing, new investment activity, and portfolio company oversight. Previously, Mr. Reesing was an Associate Intern at Vista Equity Partners, where he focused on M&A opportunities of enterprise software and technology-enabled businesses. Prior to working at Vista, he was an Associate at Gefinor Capital, where he was responsible for deal-sourcing, due diligence, and execution. Current board seats include Rock Solid Technologies and Trax Technologies. Kyle’s former selected directorships include: Doxim Holdings Kyle earned his BS from Purdue University and his M.B.A. from the University of Texas at Austin McCombs School of Business.
Ray Villareal joined Strattam Capital as a Partner in 2016 after serving as an Executive Advisor in 2015. Previously, Mr. Villareal held senior executive positions with LifeSize, SumTotal Systems, WebEx, Compaq, and Tandem Computers, across a variety of functions including global sales, marketing, professional services, customer success, and business development. Additionally, Mr. Villareal has served as CEO, Board Member, and Advisor for several venture-backed companies. Ray earned his B.S. in Mechanical Engineering and his M.B.A., both from Stanford University.
Bob Morse founded Strattam Capital in 2013 and serves as Managing Partner. Previously, Bob was a Partner at Oak Hill Capital Partners, where he led the Technology Vertical and was a member of the Investment Committee. From 1995 to 1999, he worked at GCC Investments, a growth private equity firm based in Boston. Before GCC, he worked at Morgan Stanley Capital Partners. Bob has served on numerous private and public boards over time. He is currently a director of Blacksmith Applications, Contegix, SSB Data, Acendre, Rock Solid Technologies, and Trax. His former directorships include Telecity Group, ViaWest, Doxim, and Intermedia. He is also a member of the Advisory Board of the HMTF Center for Private Equity at McCombs School of Business at the University of Texas at Austin. Bob received an M.B.A. from Stanford Graduate School of Business and a B.S.E. from Princeton University.
Awards & Recognitions
We are proud our company has been recognized for showing consistent, high-quality, and predictable service thus ensuring significant business benefits for our customers. Some of our awards & recognitions:
2010 Dynamics GP Partner of the Year -
2010 Microsoft Dynamics ERP Platfrom
Partner of the Year - LATAM and the Caribbean
2011 Dynamics Public Sector of the Year -
2011 Dynamics Public Sector of the Year -
LATAM and the Caribbean
2011 Dynamics CRM Partner of the Year -
2012 Country Partner of the Year
2012 Microsoft Dynamics ERP Partner of the Year
2012 Cloud Partner of the Year
2012 Public Sector, Government Partner of the Year
2012 Dynamics Public Sector Partner of the Year
2013 Country Partner of the Year
2013 Public Sector, Government Partner of the Year - LATAM and the Caribbean
2013 CRM Partner of the Year - LATAM and the Caribbean
2014 Exporter of the Year -
Recognized by the Puerto Rico Products Association
2014 Best Public Partner of the Year -
Recognized by TyN Magazine