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New: Asset Based Location for Service Requests
Constituent Relationship Management (CRM) New: Asset Based Location for Service Requests City service requests facilitate pothole repairs, keep local playgrounds free of graffiti and ensure street lights stay shining bright. OneView by Rock Solid allows residents to submit their requests with just a few…
3 Resident Engagement Strategies San Antonio is Using to Transform User Experience
Constituent Relationship Management (CRM) 3 Resident Engagement Strategies San Antonio is Using to Transform User Experience

In a recent GovTech/Governing webinar, Craig Hopkins, CIO of the City of San Antonio, shared strategies for navigating the new landscape of resident engagement. If you want to create a truly resident-centric experience, here’s where you should focus.
The American Rescue Plan Act and Technology: A Guide for Local Government
Digital Government The American Rescue Plan Act and Technology: A Guide for Local Government

Local government leaders: see this breakdown of the American Rescue Plan Act to learn about funding in the act, important rules and deadlines, and how cities and counties can use ARPA to serve residents with technology.
How San Antonio is Building a True Resident Connection Portal with Rock Solid
Constituent Relationship Management (CRM) How San Antonio is Building a True Resident Connection Portal with Rock Solid

The City of San Antonio is partnering with Rock Solid, PrimeGov, and PublicInput to develop, power, and support its new Resident Connection Portal. Learn Rock Solid's role in building a best-of-breed resident engagement platform for the 7th largest city in the U.S.
Ready to Transform Citizen Engagement? Rock Solid and PrimeGov Join Forces
Citizen Engagement Ready to Transform Citizen Engagement? Rock Solid and PrimeGov Join Forces

Rock Solid and PrimeGov are joining forces to provide local government with a complete digital platform. Learn about PrimeGov, the story behind the acquisition, and what this means for the future of local government.
Rock Solid Technology Acquires PrimeGov
Rock Solid News Rock Solid Technology Acquires PrimeGov *THIS PRESS RELEASE WAS ORIGINALLY PUBLISHED VIA PRWEB ON March 25, 2021.* Tom Spengler…
Building a Foundation for Citizen-Centric Government Design
Constituent Relationship Management (CRM) Building a Foundation for Citizen-Centric Government Design

User-friendly design in government is not always a reality. Learn about citizen-centric government design and how local governments are using it to become more focused on serving the needs of their communities.
The City of Columbus Selects Rock Solid as 311 Call Center Solution
311 Software Strategies The City of Columbus Selects Rock Solid as 311 Call Center Solution

Rock Solid's SaaS CRM platform will support the City of Columbus' goal of a comprehensive, configurable platform to enable effective citizen service.
Rock Solid Recognized as a 2021 GovTech 100 Company
GovTech Rock Solid Recognized as a 2021 GovTech 100 Company In a year where technology played an essential role in local government, Rock Solid’s selection as a GovTech 100 2021 member for the sixth consecutive year is a huge honor.
How Local Government Should Engage With Gen Z, By Mark Funkhouser
Local Government How Local Government Should Engage With Gen Z, By Mark Funkhouser

Mark Funkhouser, former Mayor of Kansas City, Missouri, shares his thoughts on the What Citizens Want research by contrasting "vending-machine engagement" vs. "barn-raising engagement" in today's local government.
Rock Solid in 2020: A Year in Review
Local Government Rock Solid in 2020: A Year in Review In 2020, Rock Solid continued to help local governments and their communities work as one. Here is a look back at the year's greatest customer successes, product updates, resources, and more at Rock Solid.
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