In a recent GovTech/Governing webinar, Craig Hopkins, CIO of the City of San Antonio, shared strategies for navigating the new landscape of resident engagement. If you want to create a truly resident-centric experience, here’s where you should focus.

Local government leaders: see this breakdown of the American Rescue Plan Act to learn about funding in the act, important rules and deadlines, and how cities and counties can use ARPA to serve residents with technology.

The City of San Antonio is partnering with Rock Solid, PrimeGov, and PublicInput to develop, power, and support its new Resident Connection Portal. Learn Rock Solid's role in building a best-of-breed resident engagement platform for the 7th largest city in the U.S.

Rock Solid and PrimeGov are joining forces to provide local government with a complete digital platform. Learn about PrimeGov, the story behind the acquisition, and what this means for the future of local government.

User-friendly design in government is not always a reality. Learn about citizen-centric government design and how local governments are using it to become more focused on serving the needs of their communities.

Rock Solid's SaaS CRM platform will support the City of Columbus' goal of a comprehensive, configurable platform to enable effective citizen service.

Mark Funkhouser, former Mayor of Kansas City, Missouri, shares his thoughts on the What Citizens Want research by contrasting "vending-machine engagement" vs. "barn-raising engagement" in today's local government.

Here’s a breakdown of CARES act funding, important resources for local governments, and examples of how cities and counties are using CARES to serve citizens with software and technology.