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5 Lessons for Improving Citizen Engagement from Lewisville, TX
Citizen Engagement 5 Lessons for Improving Citizen Engagement from Lewisville, TX Modern citizen engagement involves many moving parts. Thanks to channel shift, residents can connect with local government in far deeper ways than a phone message left with a call taker. Your community can access your…
The CARES Act and Technology: A Guide for Local Government
Local Government The CARES Act and Technology: A Guide for Local Government

Here’s a breakdown of CARES act funding, important resources for local governments, and examples of how cities and counties are using CARES to serve citizens with software and technology.
17 Government Instagram Accounts You Need to Follow Now
Digital Government 17 Government Instagram Accounts You Need to Follow Now

Did you know Instagram is an effective way to communicate with citizens through images, videos, stories, and short snippets of text? Here are 17 government Instagram accounts you should follow for inspiration.
Lessons Learned About the Future of Government Flexibility
Digital Government Lessons Learned About the Future of Government Flexibility

This article originally appeared in Government Technology. COVID-19 proves that government requires flexibility in people, process, policy, and systems. Here are three lessons for moving forward with more adaptable operations.
Will Local Government Move Permanently to Remote Work?
Digital Government Will Local Government Move Permanently to Remote Work?

After COVID-19, are local governments considering remote telework policies for the long term?
Mobile Citizen Communications 101
Government Communications Mobile Citizen Communications 101 So your government wants to communicate with residents on mobile? That's a wonderful…
COVID-19 Lessons: Do’s and Don’ts of Mobile Messaging During a Crisis
Government Mobile Apps COVID-19 Lessons: Do’s and Don’ts of Mobile Messaging During a Crisis Effective citizen communications are important all the time. But throw in a pandemic and…
What is Channel Shift and Why is it Important for Local Government?
Digital Government What is Channel Shift and Why is it Important for Local Government? *This article has been updated on April 15, 2020 with new data on the impact of channel…
How Dublin, OH Tackles Coronavirus Citizen Communications with Mobile
Citizen Engagement How Dublin, OH Tackles Coronavirus Citizen Communications with Mobile In the face of the COVID-19 epidemic, effective citizen communications have become an…
Important Notifications- March 16, 2020 Continuance of operations in spite of the Coronavirus
Rock Solid News Important Notifications- March 16, 2020 Continuance of operations in spite of the Coronavirus Dear customers, As the coronavirus continues to expand globally, we want to communicate…
Effective Ways for Local Government Leaders to Manage COVID-19
Citizen Engagement Effective Ways for Local Government Leaders to Manage COVID-19 With the COVID-19 pandemic situation continuing to evolve globally, leaders across the…
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