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Ready to Transform Citizen Engagement? Rock Solid and PrimeGov Join Forces
Citizen Engagement Ready to Transform Citizen Engagement? Rock Solid and PrimeGov Join Forces

Rock Solid and PrimeGov are joining forces to provide local government with a complete digital platform. Learn about PrimeGov, the story behind the acquisition, and what this means for the future of local government.
Rock Solid Technology Acquires PrimeGov
Rock Solid News Rock Solid Technology Acquires PrimeGov *THIS PRESS RELEASE WAS ORIGINALLY PUBLISHED VIA PRWEB ON March 25, 2021.* Tom Spengler…
Building a Foundation for Citizen-Centric Government Design
Constituent Relationship Management (CRM) Building a Foundation for Citizen-Centric Government Design

User-friendly design in government is not always a reality. Learn about citizen-centric government design and how local governments are using it to become more focused on serving the needs of their communities.
The City of Columbus Selects Rock Solid as 311 Call Center Solution
311 Software Strategies The City of Columbus Selects Rock Solid as 311 Call Center Solution

Rock Solid's SaaS CRM platform will support the City of Columbus' goal of a comprehensive, configurable platform to enable effective citizen service.
Rock Solid Recognized as a 2021 GovTech 100 Company
GovTech Rock Solid Recognized as a 2021 GovTech 100 Company In a year where technology played an essential role in local government, Rock Solid’s selection as a GovTech 100 2021 member for the sixth consecutive year is a huge honor.
How Local Government Should Engage With Gen Z, By Mark Funkhouser
Local Government How Local Government Should Engage With Gen Z, By Mark Funkhouser

Mark Funkhouser, former Mayor of Kansas City, Missouri, shares his thoughts on the What Citizens Want research by contrasting "vending-machine engagement" vs. "barn-raising engagement" in today's local government.
Rock Solid in 2020: A Year in Review
Local Government Rock Solid in 2020: A Year in Review In 2020, Rock Solid continued to help local governments and their communities work as one. Here is a look back at the year's greatest customer successes, product updates, resources, and more at Rock Solid.
The CARES Act and Technology: A Guide for Local Government
Local Government The CARES Act and Technology: A Guide for Local Government

Here’s a breakdown of CARES act funding, important resources for local governments, and examples of how cities and counties are using CARES to serve citizens with software and technology.
Rock Solid, ELGL, and CDG Publish New Citizen Research
Citizen Engagement Rock Solid, ELGL, and CDG Publish New Citizen Research

New survey research in the What Citizens Want report reveals first-of-its-kind insight into how U.S. citizens prefer to access Local Government services.
Communicating COVID-19: 6 Months of Lessons from Pocatello, Idaho
Government Communications Communicating COVID-19: 6 Months of Lessons from Pocatello, Idaho

Six months into COVID-19, Logan McDougall, Public Information Officer for the City of Pocatello, ID, shares his thoughts on effective coronavirus communication strategies, how to use existing tools in creative new ways, and lessons learned.
Guide: 4 Steps for Crafting Effective Government Messages for Mobile
Government Communications Guide: 4 Steps for Crafting Effective Government Messages for Mobile

Mobile messaging can reach a wide range of people with push notifications, text messages, and email. Use this step-by-step process as a starting point for effective citizen mobile messaging.
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