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Online Payments Tool

Revenue collection is essential for local governments and municipalities. But finding a solution that allows flexibility, accessibility, and streamlines current processes can be difficult. Rock Solid Technologies’ online payment tool offers a simplified solution for revenue collections that maximizes efficiency and provides a better experience for citizens.

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Municipal revenue collections made easy

Our VIRTUAL COLLECTOR^© government software offering allows municipalities to manage their collections procedures online, significantly reducing time spent and processing costs. City and county leaders can drive operational efficiency with a flexible solution that is available 24/7.

FEATURES and BENEFITS

VIRTUAL COLLECTOR^© offers a number of features specifically designed for municipalities managing financial transactions.

Data Repository

A central repository for data allows Virtual Collector to store all transactions in one place.

Online Registration

Citizens and merchants can request and register licenses online.

Transaction History

The data repository also allows merchants to view the history for each transaction.

Additional Benefits

Our VIRTUAL COLLECTOR^© software solution gives local governments greater flexibility, significantly reducing the time taken to perform revenue collection transactions.

Intuitive form generation

Easily generate Business Volume Declaration and Extension forms.

Report Creation

Create multiple types of administrative reports.

Enabled Notifications

Send notifications for proof of payment or for printing in PDF format.

Facilitate Authenticity

Utilize QR Codes in business licenses and certifications.

Streamlined Processes

Eliminate redundant steps in the collections process and improve operational efficiency.

Greater Flexibility

Offer various ways for merchants to manage their collections activities.

Reduced Costs

Lower administrative and operational costs via online transactions.

Unlimited Accessibility

Online access is available 24/7 for merchants and citizens.

Additional Use Cases

Inspections, Licensing and Permits Online services for municipal permits, licensing, and inspections with back-end automation for complete visibility.

311 Call Center System Our easy to use 311 call center is a centralized hub where citizens have 24/7 access to local government and city services.

Service Queuing Our queue management system allows for decreased constituent wait times and increased operational organization. Learn more about ONEVIEW and Rock Solid Technologies.

Records Request Management (FOIA)

Manage the records request process with ease, reducing time-consuming tasks around records storage and retention, staying compliant, and address audits.

Public Meeting Management

Real-time tools provide a single interface to manage all aspects of the public meeting process.

Property Tax Collection

Reduce administrative burden by automating digital billing and offering a public portal for taxpayers to access tax information and pay bills electronically.

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