Citizen Alert System
From local events to important updates, regular connection is a critical part of citizen engagement. Keep your community informed with messaging on the platforms they already use with Rock Solid’s Citizen Alert system.
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Share what matters to your community
Rock Solid allows you to push messages from one platform to citizens’ mobile, email, and SMS. Keep residents informed of updates that are important to them on a range of topics.
Local Events
Public Health
Roadworks and Closures
Holiday Service Disruptions
Parks and Recreation
Community News
“Early in the COVID-19 pandemic, information on the state and local level was changing rapidly. The messaging feature allowed the City of Pocatello to pass along relevant updates quickly to citizens. Now, we utilize the feature to forward on daily case count updates from our local public health district and other pertinent updates surrounding the pandemic.”
-Logan McDougall , Public Information Office | City of Pocatello, Idaho
Drive engagement and communication directly from your CRM
Citizen messaging doesn’t require separate software. Push messages, maintain resident contact data, and track results from within the easy-to-use Messaging portal of your Citizen Relationship Management (CRM) system to keep data secure.
Learn MoreMessaging as Mobile as Your Residents
Messages on mobile should come from the same app your residents use for other civic engagements. ONELINK serves as your city’s citizen alert app and user-friendly mobile home base, where citizens can both send and receive messages.
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The right time, the right place, the right message
Local government alerts and communications require a flexible platform to send timely messages that resonate. Rock Solid gives you full control over communication with sends by geolocation, opt-in topics and lists, responsive bilingual messaging, and more.
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