On-Demand Webinar: Resident Messaging Solutions for Local Government

From local events to global pandemics, connecting and engaging with your residents in the channels they actively use is more important for local governments than ever.

Watch this on-demand webinar to learn how an out-of-the-box CRM solution can be configured to effectively and efficiently message and engage with residents through various channels at scale. 

“Early in the COVID-19 pandemic, information on the state and local level was changing rapidly. The messaging feature allowed the City of Pocatello to pass along relevant updates quickly to citizens. Now, we utilize the feature to forward on daily case count updates from our local public health district and other pertinent updates surrounding the pandemic.”

-Logan McDougall , Public Information Office  |  City of Pocatello, Idaho





Webinar Topics


Best Practices for Effective Messaging



Examples of Cities Using Messaging


Tracking & Reporting Engagement

Better Communication Means Better Engagement

Effective resident engagement and service request management starts with messaging. Watch the webinar to see how you can easily keep residents informed of updates that are important to them on a range of topics by pushing messages from one platform to citizens’ mobile app, email, and SMS. You'll also learn how to:

  • Create GIS-driven mass alerts
  • Centralize messaging and reporting to manage and measure COVID-19 response
  • Enable targeted messaging and engagement