ERP Services

We understand the individual needs of cities, municipalities, and utilities, applying our knowledge and expertise for ERP implementation, migration, and upgrades using Microsoft best practices. Beyond smooth implementation, we are a true partner, offering ongoing development and dedicated support to ensure your city operates at its best.

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Implementation

Our dynamic implementation methods ensure a seamless transition from your current systems.

Our service offerings include:

  • Project management
  • System configuration
  • Data conversion
  • Operational redesign assistance
  • Change management
  • Testing
  • System documentation
  • Cloud hosting

Development

Our development services ensure your team receives the functionality needed to turn financial and operational data into actionable insights.

Our service offerings include:

  • Integrations/interface development
  • Software customization
  • Report development
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Support & Training

Our team of experts are highly trained and experienced to provide the support your public entity needs to provide a better citizen experience.

Our service offerings include:

  • Phone and web-based support
  • Ongoing support
  • Ongoing maintenance
  • Knowledge transfer
  • Staff training

Why Rock Solid?

As a leader in bringing innovative technologies to public entities, we fully understand our customers' needs. Our team of dedicated professionals uses industry knowledge, technical capabilities, and 20+ years of experience to solve for our customer’s problems, improve their business, and create better efficiency for back-office processes.

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