Over the past decade counts of non-English speakers rose in all but seven states, with California reporting the highest growth percentage. The City of Santa Ana, CA is home to a diverse population, with 76.6% Hispanic constituents. City officials, including City Clerk Daisy Gomez, were faced with the challenge of increasing access to public meetings in terms of language and remote meetings. After adopting a new solution, the city has increased accessibility to its constituents and provided a more user-friendly platform for its staff.
In this case study webinar, you will learn about:
- What makes an ideal technology partner?
- How the City easily implemented Google translate feature to translate its agendas to support the multi-lingual population with minimal IT support
- How their remote meetings have increased the number of public meeting attendees
- The best practices and lessons that the City of Santa Ana implemented to keep up with the City’s diverse population