The Future of Resident Engagement
Driving Informed, Impactful Decisions
Rock Solid’s software solutions empower city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government software innovation, we understand government operations and created a single digital space for local governments to easily translate their communities’ needs into actionable insights and services. Today, hundreds of local governments across North America trust Rock Solid as their dedicated partner in engagement and operational efficiency.
Trusted by Local Governments
Resident-Centric Software Solutions for Local Government
There’s a shift happening in the way local governments address the needs of their residents. Across North America, local governments are seeking ways of structuring their offerings so resident actively seek government services digitally. We call this an "outside-in" approach. By adopting this strategy, we enable local governments with best-of-breed solutions for resident engagement, legislation management, and process and workflow automation without sacrificing functionality for cost and reliability.
WHY ROCK SOLID?
At Rock Solid, we believe in the power of One, which means empowering city leaders with unifying end-to-end solutions for their staff and residents.
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One Source
Unified data facilitates informed decisions and simplified transparency
One Experience
A resident engagement portal for all requests, interactions, and transactions
One Partner
A company who understands the world of local government
One Community
Working together, building a digital bridge between local government and residents
Capture Resident Interactions
Local Government who leverage Rock Solid capture residents’ wants, needs, and interests in an individual CRM record and turn them into actionable insights to improve both back-office operations and resident engagement.
Act on Resident Data
Unified resident data allow local government to make informed decisions for their communities by basing decisions for programs, communications, and other general initiatives on real resident interaction data points from every department.
Our Products
Constituent Relationship Management
Our full-featured constituent relationship manager (CRM) for local government acts as a centralized hub for all things related to resident engagement.
Agenda, Meeting, and Committee Management
Simplify managing agendas, meetings, and committees with a single, end-to-end solution to optimize and digitize your legislative management process.
Public Record & FOIA Request Management
Give your residents and staff the tools and automated processes they need to easily access public documents online, with the ability to automate workflows
I would definitely recommend Rock Solid. The way the project was managed, everything was on time and on task. It was a really great experience compared to dealing with some other projects.
Tony Hetu
City of Cranbrook, BC