The Future of Resident Engagement

driving informed, impactful decisions

Rock Solid’s software solutions empower city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government software innovation, we understand government operations and created a platform of resident-centric software for local governments to easily translate their communities’ needs into actionable insights and services. Today, hundreds of local governments across North America trust Rock Solid as their dedicated partner in engagement and operational efficiency.

One Community


Working together, building a digital bridge between local government and residents

One Experience


A resident engagement portal for all requests, interactions, and transactions

One Source


Unified data facilitates informed decisions and simplified transparency

Resident-Centric Software Solutions

There’s a shift happening in the way local governments address the needs of their residents. Across North America, local governments are seeking ways of structuring their offerings so residents can easily access government services. We call this an "outside-in" approach. By adopting this strategy, we enable local governments with best-of-breed solutions for resident engagement, legislation management, and process and workflow automation without sacrificing functionality for cost and reliability.

Trusted by Local Governments

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Capture Resident Interactions

Local Government who leverage Rock Solid capture residents’ wants, needs, and interests in an individual CRM record and turn them into actionable insights to improve both back-office operations and resident engagement.


Act on Resident Data

Unified resident data allow local government to make informed decisions for their communities by basing decisions for programs, communications, and other general initiatives on real resident interaction data points from every department.

I would definitely recommend Rock Solid. The way the project was managed, everything was on time and on task. It was a really great experience compared to dealing with some other projects.
Tony Hetu
Tony Hetu City of Cranbrook, BC

Bridge the Engagement Gap in your Community

Rock Solid is local government’s dedicated partner in unifying their systems, staff, and residents. Are you ready to improve the way your local government makes decisions and engages the community? Contact us today to learn more.

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