Rock Solid Introduces a Cityworks Citizen Web Portal

Rock Solid Introduces a Cityworks Citizen Web Portal featured image

We're excited to announce that we've deepened our partnership with Cityworks to create a turnkey web portal allowing anyone to submit requests that flow directly into their city’s Cityworks public asset management system. The product highlights include:

  • Extend access of Cityworks reporting to anywhere on the web.
  • No software to install; deploy in under 4 weeks.
  • Includes Cityworks API at no charge for two-way integration.
  • Turnkey solution requiring no IT support.

The feature is live and available, and can be seen on the city website of Longview, TX.

“We certainly understand the importance of civic engagement and the value that can be achieved through new trends like crowdsourcing and mobile technology.

Working with Rock Solid, we’re able to deliver user-friendly apps that empower citizens with the ability to interact directly with their local government. Moreover, we’ve combined to deliver this with very little impact on the already strained budgets of local governments”.

Brian Haslam, CityworksBrian Haslam, President and CEO of Cityworks.

The Citizen Web Portal mirrors much of the functionality provided by the mobile app seen in the video below. The connection between citizens and back office systems helps to close the feedback loop to citizens, ensuring that work done in the back office by staff is automatically surfaced and sent back as updates to citizens.

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