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Building a Foundation for Citizen-Centric Government Design
Constituent Relationship Management (CRM) Building a Foundation for Citizen-Centric Government Design

User-friendly design in government is not always a reality. Learn about citizen-centric government design and how local governments are using it to become more focused on serving the needs of their communities.
How Local Government Should Engage With Gen Z, By Mark Funkhouser
Local Government How Local Government Should Engage With Gen Z, By Mark Funkhouser

Mark Funkhouser, former Mayor of Kansas City, Missouri, shares his thoughts on the What Citizens Want research by contrasting "vending-machine engagement" vs. "barn-raising engagement" in today's local government.
Rock Solid in 2020: A Year in Review
Local Government Rock Solid in 2020: A Year in Review In 2020, Rock Solid continued to help local governments and their communities work as one. Here is a look back at the year's greatest customer successes, product updates, resources, and more at Rock Solid.
The CARES Act and Technology: A Guide for Local Government
Local Government The CARES Act and Technology: A Guide for Local Government

Here’s a breakdown of CARES act funding, important resources for local governments, and examples of how cities and counties are using CARES to serve citizens with software and technology.
Improving Digital Presence to Serve Citizens
Digital Government Improving Digital Presence to Serve Citizens So, now that there is a clear understanding regarding the challenges and barriers to…
Important Factors that Affect a Government’s Transformation Strategy
Digital Government Important Factors that Affect a Government’s Transformation Strategy A government transformation strategy relies heavily upon several factors in order to…
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