Topics

Subscribe
New: Asset Based Location for Service Requests
Constituent Relationship Management (CRM) New: Asset Based Location for Service Requests City service requests facilitate pothole repairs, keep local playgrounds free of graffiti and ensure street lights stay shining bright. OneView by Rock Solid allows residents to submit their requests with just a few…
3 Resident Engagement Strategies San Antonio is Using to Transform User Experience
Constituent Relationship Management (CRM) 3 Resident Engagement Strategies San Antonio is Using to Transform User Experience

In a recent GovTech/Governing webinar, Craig Hopkins, CIO of the City of San Antonio, shared strategies for navigating the new landscape of resident engagement. If you want to create a truly resident-centric experience, here’s where you should focus.
How San Antonio is Building a True Resident Connection Portal with Rock Solid
Constituent Relationship Management (CRM) How San Antonio is Building a True Resident Connection Portal with Rock Solid

The City of San Antonio is partnering with Rock Solid, PrimeGov, and PublicInput to develop, power, and support its new Resident Connection Portal. Learn Rock Solid's role in building a best-of-breed resident engagement platform for the 7th largest city in the U.S.
Building a Foundation for Citizen-Centric Government Design
Constituent Relationship Management (CRM) Building a Foundation for Citizen-Centric Government Design

User-friendly design in government is not always a reality. Learn about citizen-centric government design and how local governments are using it to become more focused on serving the needs of their communities.
How to Determine the ROI of your Customer Relationship Solution
Constituent Relationship Management (CRM) How to Determine the ROI of your Customer Relationship Solution As states and local municipalities continue to face budget cuts, it seems more difficult…
Features of a Good CRM
Constituent Relationship Management (CRM) Features of a Good CRM Open Communication Amongst Departments  Having open communication across all agency…
8 Requirements of a Modern Government Customer Relationship Management Solution
Constituent Relationship Management (CRM) 8 Requirements of a Modern Government Customer Relationship Management Solution We've talked a lot recently about the benefits of having a government CRM but now let's…
What is a CRM? Local Government CRM Basics
Constituent Relationship Management (CRM) What is a CRM? Local Government CRM Basics

As a government leader, your ultimate goal is to build relationships with the people who live in your world. Learn how a CRM can help.
Creating a CRM Strategy For Your Local Government
Constituent Relationship Management (CRM) Creating a CRM Strategy For Your Local Government By using advanced constituent relationship management (CRM) tools, local governments and…
Four Benefits of CRM for Government
Constituent Relationship Management (CRM) Four Benefits of CRM for Government

CRM tools for government help agencies provide service and improve efficiency without increasing costs or workload. Learn how CRMs automate tasks, accelerate procurement, boost citizen engagement, and support employee recruitment.
The Best of 2017 For Local Government: Top 10 Favorites
Constituent Relationship Management (CRM) The Best of 2017 For Local Government: Top 10 Favorites Public Sector leaders work hard every year to build and grow their communities into…
Previous Next