Posts by Leigh Kellner
Citizen Engagement 5 Lessons for Improving Citizen Engagement from Lewisville, TX Modern citizen engagement involves many moving parts. Thanks to channel shift, residents can connect with local government in far deeper ways than a phone message left with a call taker. Your community can access your…
Digital Government Lessons Learned About the Future of Government Flexibility
This article originally appeared in Government Technology. COVID-19 proves that government requires flexibility in people, process, policy, and systems. Here are three lessons for moving forward with more adaptable operations.