Government Communications Creating Powerful Community and Learning Through Customer Feedback “We all need people who will give us feedback. That’s how we improve.” – Bill Gates I LOVE learning. I recently told one of my Technical Support team members that I enjoyed homework when I was in school, much to their…
Government Communications Communicating COVID-19: 6 Months of Lessons from Pocatello, Idaho
Six months into COVID-19, Logan McDougall, Public Information Officer for the City of Pocatello, ID, shares his thoughts on effective coronavirus communication strategies, how to use existing tools in creative new ways, and lessons learned.